Paper Abstract:

Paper Details:

Within the scope of the ‘Opening a UK Bank Account with a Norwegian BankID project, a user journey was tested of a Norwegian individual opening a UK bank account online with Barclays Bank, prior to coming to the UK, using their Norwegian e-identiy – BankID. This report details the findings of this User Research.

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Published:
November 2015

Author:
Raj Verdi

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