About
Customers of Norwegian banks have a very simple experience for opening a bank account. A customer can use a ‘Bank ID’ digital identity issued by one Norwegian bank to open or login to a bank account with any other Norwegian bank. They can also use it to access public services. When Norwegians move overseas for work or education they expect opening a bank account to be almost as easy as it is at home. That is not the case.

The project tested the following hypothesis: ‘Individuals coming to the UK will be inclined and able to open a UK bank account online, prior to arriving into the country, using their national digital identity.’ It reflected on how new UK and EU initiatives on digital identity might create a simpler life for the customer and reduce overheads for the banks.

Participants:
Barclays, NorgeID, Difi (Norwegian Government), Cabinet Office, FCA and BBA

Learn about the project and its results in the Project Report.