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This paper considers the use of a Trustmark[1] in the context of an identity Trust Framework that has been designed to facilitate the creation and ongoing use of trusted identities and attributes amongst the participating entities within it.
It explores the emerging assumptions from previous OIX working groups:
- a Trustmark must clearly identify the Trust Framework or scheme that underpins it
- it must be clear who provides which products or services and where they can be used
- it must be clear how to get help when there are problems
- it must be clear how to escalate complaints if required
And considers recommendations for how Trustmarks could be used across two main user groups:
- end users need to both be and feel safe and secure when transacting with organisations
- participating organisations must clearly define liability when working with other organisations
[1] https://openidentityexchange.org/networks/87/item.html?id=92 builds on the 2014 OIX white paper: Trustmarks in the identity ecosystem - definitions, use and governance, Dr Gilad L. Rosner.